TERMS & CONDITIONS

 

Use of your membership card constitutes acceptance of the terms and conditions listed below.

Benefits are valid in all participating bars and restaurants of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore. The member must state that they wish to utilise the certificates at the time of booking. Membership card and certificates must be presented at all times for discounts. All membership benefits including certificates are valid through to the expiry date stated.

 

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Use of your Membership Card constitutes acceptance of the terms and conditions listed below. Benefits are valid in all participating restaurants and bars of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore (previously Marina Mandarin Singapore). The Member must state that they wish to utilise the Vouchers at the time of booking. Membership Card and Vouchers must be presented at all times to enjoy Member benefits. All Member benefits including Vouchers are valid through to the expiry date stated.

MEMBERSHIP CARD

Each Membership will incorporate one (1) Main Membership Card and one (1) Supplementary Membership Card.

 

The Main or Supplementary Membership Cards are individual, non-transferable Membership Cards and are the property of Meritus Hotels & Resorts (MHR). They are not a credit card and have no cash value. All benefits are honoured through to the date (inclusive) on the Main or Supplementary Membership Cards. Only one (1) Card per table/booking/party may be utilised is aed.

 

All Membership Card privileges can only be redeemed upon presentation of the physical Membership Cards (digital or printed copies will not be honoured). For new Memberships purchased online, the original letter emailed to members will be honoured only within the first ten (10) working days from the date of purchase.
 

The Supplementary Membership Card does not include any Vouchers.

 

Member must state that they wish to utilise the Vouchers at the time of booking. 


PARTICIPATING HOTELS & RESTAURANTS

Benefits are valid in the following participating bars and restaurants of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore :

1    Mandarin Orchard Singapore

  • Shisen Hanten by Chen Kentaro* 

  • Triple Three**

  • Coffee & Crust+

  • Chatterbox***

  • Bar on 5

 
2    
PARKROYAL COLLECTION Marina Bay, Singapore (previously Marina Mandarin Singapore)

  • Peach Blossoms^

  • Peppermint (Formerly known as AquaMarine**)

  • Atrium Lounge 

FOOD AND BEVERAGE PRIVILEGES

Food

Upon presentation of the physical Membership Card, Members will receive the following discount benefit on the food bill, from all participating restaurants and bars of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore . 

 

  • Member alone—20% off total food bill

  • Member plus one adult diner—50% off total food bill

  • Member plus two adult diners—33% off total food bill

  • Member plus three adult diners—25% off total food bill

  • Member plus four or more adult diners, up to 12 persons—20% off total food bill

 

*At Shisen Hanten by Chen Kentaro, tiered discounts on total food bill are only applicable when one (1) appetiser or main dish is ordered for every adult present. Soups, desserts, and children’s menu do not count. Members who fulfil the first criteria will also enjoy tiered discounts on Dim Sum. Members who do not will enjoy a fixed 20% off the total food bill. Due to limited restaurant capacity, members coming in bigger groups (ten (10) and above) are advised to make their reservation at least two weeks in advance.
**At Buffet Restaurants, discounts are only applicable to adult diners. 

***At Chatterbox, one (1) main dish is required for every adult present. Discounts are not applicable for Children’s Menu. 

+ At Coffee & Crust a fixed 20% discount applies.
^ At Peach Blossoms, a fixed 25% discount applies for Dim Sum buffet and premium items (signature tomahawk steak, live seafood, bird’s nest, abalone, and shark fin).

 

Discounts are applicable for dine-in only.
 

Tiered card discounts cannot be used in conjunction with Membership Discount Vouchers, and are not valid for use with promotional F&B offers (unless otherwise stated), set menus, and premium seafood items.

 

The maximum number of covers per visit will be 12 persons. Additional covers will be charged at full price.

 

Only one (1) Membership Card may be used per table/group/visit, and the Member must dine at the table to enjoy the Membership Privileges. Splitting of bills between the same dining party is not allowed, even if a separate table is requested.

 

Beverages

Upon presentation of a valid Membership Card, Members will receive a 20% discount on non-alcoholic and alcoholic beverages.

 

This privilege does not apply to drink promotions, set menus, happy hour, and certain alcohol labels at all participating restaurants and bars of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore

 

Members receive complimentary parking for three (3) hours with no minimum spend when dining at participating restaurants and bars of Mandarin Orchard Singapore, and for two (2) hours with minimum spend of S$100nett at PARKROYAL COLLECTION Marina Bay, Singapore. Only one parking coupon per table is allowed.

 

Blackout dates that apply are listed on merituslifeandstyle.com.

 

 

ACCOMMODATION PRIVILEGES

Upon presentation of a valid Membership Card, Members will enjoy the following privileges at the following properties: 

 

·      Mandarin Orchard Singapore

       -15% off best flexible rates* as advertised on meritushotels.com for all room types

       -All reservations must be made through meritushotels.com when quoting the promo code

       “LASBM”. 

 

·       PARKROYAL COLLECTION Marina Bay, Singapore 

        -15% off best flexible rates* as advertised on panpacific.com/en/hotels-and-resorts/pr-

         collection-marina-bay.htmlfor all room types at PARKROYAL COLLECTION Marina Bay,

         Singapore

        -All reservations must be made via the hotel’s reservation hotline at 6845 1188 or email

         at reserve.prsmb@parkroyalhotels.com

 

*This privilege is subject to availability and advance reservation, and is non-transferable.

 

Accommodation privileges exclude corporate rates and other business-to-business arrangements. Unless otherwise stated, the accommodation benefits are subject to availability. A limited number of rooms may be available during periods of expected high hotel occupancy and blackout dates may apply during peak periods. Accommodation benefits are valid for single or double occupancy in all room categories. Accommodation reductions cannot be combined with any other special offer, promotion or discount.

 

The Membership Card must be presented upon check-in.
 

Blackout dates that apply are listed on merituslifeandstyle.com.

 

VOUCHER PRIVILEGES

Membership includes SS$800 worth of Discount Vouchers.
These are valid at the participating restaurants and bars of Mandarin Orchard Singapore and PARKROYAL COLLECTION Marina Bay, Singapore as indicated on the Vouchers, excluding take-away items, room service, cake charges, tobacco, corkage, premium alcohol labels, ticket sales, special menus, premium seafood items, and promotional items.

 

The S$50 Room Upgrade Discount Voucher cannot be used with the S$238++ Exclusive Member Rate Vouchers and can only be used to pay for room upgrade to the next category, when paying the discounted Member Rate for standard room all days of the week.

 

Both S$50 Room Upgrade Discount Vouchers may be used in combination. Please refer to the back of each Voucher for the full terms and conditions.

Group dining certificate privileges apply to adult buffet diners only at Triple Three and AquaMarine.

 

 

OTHERS

Use of the Membership Card constitutes the Member’s acceptance of the terms and conditions herein.


Meritus Hotels & Resorts reserves the right at any time to amend or remove benefits and privileges indicated as part of the programme. Any changes to the Membership Program, Member terms and conditions, and other terms and conditions will be shown on the Life and Style website (merituslifeandstyle.com). To be kept updated on promotions and changes, Members are encouraged to visit the Life and Style website regularly.

 

Meritus Hotels & Resorts and Participating Hotels are not liable for lost, damaged, or stolen Vouchers. Replacement of Vouchers is not allowed. 

 

All Membership benefits including Vouchers are valid through the expiration date stated and no extensions will be allowed.

 

Guests should state their intention to enjoy the Vouchers at the time of reservation, and present the Vouchers for them to be honoured.

 

Vouchers may not be utilised on blackout dates, take-away services, room service, cake charges, tobacco, bottle wine corkage, promotional items, and are applicable for dine-in only.

 

Vouchers are not applicable for service charge and all government taxes which, if applicable, must be paid by Member on top of the Vouchers.
 

Vouchers cannot be exchanged for cash, other products or services.

 

 

EXPIRY

The Vouchers expire upon the expiry of the Membership Card. 

 

Vouchers are valid until the expiry date as indicated. No extensions will be given.

 

Vouchers are valid for twelve (12) months from the date of issue of the Membership Card. When a given Membership term expires, the Vouchers issued during that term will also expire, even if the Member has renewed for an additional term.

 

 

REFUNDS

Any request for cancellation should be made up to ten (10) working days from the date of purchase of the Membership. In the event that the Membership benefits including Card discounts and Voucher benefits have been utilised, no cancellation request will be accepted.
 

Refunds, if any, will only be approved on return of the unused physical Life and Style Membership pack.

 

The Vouchers are void if altered.

 

The Vouchers are valid for twelve (12) months from the date of issue of the Membership Card. 

 

 

LEGAL RIGHTS

Neither the programme nor any benefit offered by the programme creates, constitutes or gives rise to any legal or contractual rights by Members against Meritus Hotels & Resorts or the Participating Hotels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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