TERMS & CONDITIONS

 

Use of your membership card constitutes acceptance of the terms and conditions listed below.

Benefits are valid in all participating bars and restaurants of Mandarin Orchard Singapore and Marina Mandarin Singapore. The member must state that they wish to utilise the certificates at the time of booking. Membership card and certificates must be presented at all times for discounts. All membership benefits including certificates are valid through to the expiry date stated.

 

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+65 6235 5540 ​

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All Rights Reserved

The following  terms and conditions will apply only to memberships expiring no later than September 2019.

MEMBERSHIP CARD

The membership card is an individual, non-transferable membership card and is the property of Meritus Hotels & Resorts. It is not a credit card and has no cash value. All benefits are honoured through to the date (inclusive) on the membership card or supplementary card.

 

FOOD AND BEVERAGE 

Upon presentation of a valid membership card, members will receive the following discount benefit on the food bill, from all participating restaurants of Mandarin Orchard Singapore and Marina Mandarin Singapore.

 

  • Member alone (one person) – 20% off total food bill

  • Member plus one diner (two persons) – 50% off total food bill

  • Member plus two diners (three persons) – 33% off total food bill

  • Member plus three diners (four persons) – 25% off total food bill

  • Member plus five or more persons (up to 20 persons) – 20% off total food bill

 

At Coffee & Crust and Café Mocha, a fixed 25% discount applies for dine-in.

At Bar on 5 and Atrium Lounge, a fixed 25% discount applies.

At Peach Blossoms, premium items such as Birds Nest/Sharks Fin/Abalone/Live Seafood are eligible for maximum 25% discount, when using card privileges and 50% discount certificates while dining in.

 

At the Buffet Restaurants, discounts are only applicable to adult diners. At the Chinese Restaurants, discounts are only applicable when one (1) main dish is ordered for every adult present, while a fixed 25% applies only for the Dim Sum Buffet. At Chatterbox, one (1) main dish is required for every adult present. Discounts are not applicable to the children’s menu.

 

Upon presentation of a valid membership card, members will receive a 25% discount on beverages excluding certain alcohol labels, drink promotions and happy hour at all participating bars and restaurants of Mandarin Orchard Singapore and Marina Mandarin Singapore. The maximum number of covers per visit will be 20 persons. The 21st person and above will have to pay full price.

 

Only one (1) membership card can be used per table or group, per visit, and the member must dine at the table to enjoy the membership benefits.

 

Diners are not allowed to split bills even if they request for separate tables. Definition of a group is a party of two (2) or more persons dining at one (1) table. Even a request for side by side or nearby tables, this will be considered one (1) group and the one (1) card per table/per visit will apply.

 

Members receive complimentary parking for two (2) hours when visiting Mandarin Orchard Singapore and Marina Mandarin Singapore, using any of the participating restaurants or bars. Only one parking coupon per table is allowed and no minimum spend is required.

 

The $50 discount certificates may be used in conjunction with the card discount, with the certificate reduction applying first, then the discount reduction after.

 

Certificates are valid for twelve (12) months from the date of issue of the membership card. When a given membership term expires, the certificates issued during that term will also expire, even if the member has renewed for an additional term.

 

Meritus Hotels & Resorts is not liable for lost or stolen certificates. Replacement of certificates is not allowed.

 

Black-out dates that apply are listed on www.merituslifeandstyle.com.​

ACCOMMODATION

Upon presentation of a valid membership card, members will receive 15% off Best Flexible Rates as advertised on www.meritushotels.com on all room types at Mandarin Orchard Singapore and Marina Mandarin Singapore.

 

This privilege is subject to availability and advance reservation is required.

 

Late check-out until 3pm is subject to availability.

 

All reservations must be made through www.meritushotels.com when quoting the promo code “LASBM”. The card is non-transferable for accommodation.

 

Accommodation privileges exclude corporate rates and other business-to-business arrangements. Unless otherwise stated, the accommodation benefits are subject to availability.  A limited number of rooms may be available during periods of expected high hotel occupancy and black-out dates may apply during peak periods. Accommodation benefits are valid for single or double occupancy in all room categories. Accommodation reductions cannot be combined with any other special offer, promotion or discount.

 

The membership card must be presented upon check-in.

 

The membership card must be presented when room service is ordered upon arrival of food.

 

The $50 discount certificates may be used in conjunction with the card discount, with the discount applying first for room rates, then the discount certificate reduction after.

 

Black-out dates that apply are listed on www.merituslifeandstyle.com.

CERTIFICATES

Membership includes eight (8) $50 discount certificates. These are valid at all participating bars and restaurants of Mandarin Orchard Singapore and Marina Mandarin Singapore, excluding take-away items, room service, cake charges, tobacco, corkage, full bottle spirit purchases, ticket sales, special menus and promotional items.

 

The $50 discount certificates may be used in conjunction with the card discount, with the certificate reduction applying first for food and beverage and the discount applying first for room rates.

 

Any or all of the $50 discount certificates may be used to pay for an upgrade to Club Floor or Suite, when paying the members rate for a standard room on any night.

 

Any or all of the $50 discount certificates may be used towards the cost of a room stay at Mandarin Orchard Singapore and Marina Mandarin Singapore on Friday, Saturday or Sunday nights only, subject to availability.

 

The $50 discount certificates cannot be used in conjunction with group dining certificates, celebrate-with-us certificates or with other promotions.

All terms and conditions appear on the back of each certificate.

The 50% off group dining certificates are applicable on both food and beverage spend.

Group dining certificate privileges apply to adult buffet diners only at Triple Three and AquaMarine.

 

Certificates are valid for twelve (12) months from the date of issue of the membership card. When a given membership term expires, the certificates issued during that term will also expire, even if the member has renewed for an additional term.

 

Meritus Hotels & Resorts is not liable for lost or stolen certificates. Replacement of certificates is not allowed.

SUPPLEMENTARY CARD

Each membership will incorporate one (1) main membership card and one (1) supplementary membership card.

 

Please note that the supplementary card does not include any certificates.

BLACKOUT DATES 2019

Accommodation 

Mandarin Orchard Singapore

 

·      1 January 2019

.      3-9 June 2019

.      8-11 August 2019

·      19-22 September 2019

·      20-31 December 2019

Marina Mandarin Singapore

 

·      1 January 2019

.      4-6 February 2019

·      1-4 April 2019

·      18-21 April 2019

·      13-16 May 2019

·      8-11 August 2019

·      18-21 September 2019

·      28-31 December 2019

Food and Beverage

 

Mandarin Orchard Singapore

 

Only tiered card discounts will be honoured (no redemption of Certificates/Vouchers will be allowed) at Chatterbox, Triple Three, Bar on 5, and Coffee & Crust, and both tiered card discounts and Certificates/Vouchers are not applicable at Shisen Hanten by Chen Kentaro during the following blackout dates:
 

·      Chinese New Year (Eve and Days of 1–15 of CNY)

·      Valentine's Day

·      Easter Sunday

·      Mother's Day (Weekend)

·      Father's Day

·      Festive Season (24 December–1 January).

 

Marina Mandarin Singapore

 

Both tiered card discounts and Certificates/Vouchers are not applicable at all participating outlets of Marina Mandarin Singapore during the following blackout dates:

 

·      Chinese New Year (Eve and Days of 1–15 of CNY)

·      Easter Sunday

·      Mother's Day (Weekend)

·      Father's Day (Weekend)

·      National Day (Weekend)

·      Festive Season (15 December–1 January). 

OTHER

Meritus Hotels & Resorts reserves the right to amend or remove benefits and privileges indicated as part of the programme. Any changes to the programme or terms and conditions will be shown on the Life and Style website. To be kept updated on promotions and changes, members are encouraged to visit the Life and Style website frequently at www.merituslifeandstyle.com.

Any requests for cancellation should be made within 2 weeks from the date of purchase of the membership. In the event that the membership benefits including card discounts and voucher benefits have been utilised, no cancellation request will be accepted.

Refunds if any, will only be approved on return of the unused Life and Style Membership pack.

 

Hotel may restrict seating availability at specific restaurants during high occupancy and/or promotions. An allocation will be made for members, in which tables may no longer be available once the allocation is fully reserved. Advance reservations quoting your membership number and type will be required.

LEGAL RIGHTS

Neither the programme nor any benefit offered by the programme creates, constitutes or gives rise to any legal or contractual rights by members against Meritus Hotels & Resorts.